CRM 101: What It Is, How It Works, and Why It Matters for Your Business
Peijun Zhao Peijun Zhao

CRM 101: What It Is, How It Works, and Why It Matters for Your Business

Customer Relationship Management (CRM) isn’t just for big corporations; it’s the backbone of organized, growing businesses of any size. In this guide, we break down what CRM really is, explain the differences between Operational, Marketing, and Sales CRMs, and decode common CRM terms like leads, pipelines, and workflow automation. Whether you’re a solo contractor or running a field service team, you’ll learn how CRM can simplify your workflow, improve follow-ups, and help you build lasting customer relationships.

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Top 5 Mobile Apps Every Field Service Worker Should Use in 2025
Peijun Zhao Peijun Zhao

Top 5 Mobile Apps Every Field Service Worker Should Use in 2025

The right apps can save hours, reduce stress, and keep your jobs organized. Look at the top 5 must-have mobile apps for field service workers in 2025 and see why Service Dash is the all-in-one solution to streamline your schedule, invoicing, and communication.

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7 Essential Tips to Help Field Service Workers Thrive
Peijun Zhao Peijun Zhao

7 Essential Tips to Help Field Service Workers Thrive

Running a field service business is tough, but it doesn’t have to be chaotic. These 7 practical tips will help you stay organized, save time, and focus on what matters most: getting jobs done and keeping customers happy.

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Why Field Service Workers Shouldn’t Fear AI — It’s Here to Help You Thrive
Peijun Zhao Peijun Zhao

Why Field Service Workers Shouldn’t Fear AI — It’s Here to Help You Thrive

AI isn’t here to replace field service workers; it’s here to make their lives easier. From automating repetitive tasks like expense tracking and scheduling to giving you more time in the field, AI helps you focus on delivering excellent service. Learn why embracing AI can help you work smarter, grow your business, and stay ahead of the competition.

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